Last modified: April 7, 2025

Introduction

Cova Agua (“Company,” “us” or “we”) is committed to protecting the personal information you may share with the Company or that we hold, including the privacy of our donors. The Company values your trust and recognizes that maintaining this trust requires us to always be transparent and accountable to our supporters and the public.

This Privacy Notice (“Privacy Notice”) describes the types of information we may collect from you or that you may provide when you visit the website https://covaagua.org/ (our “Website”), or through other communication methods such as email or phone, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Notice applies to information we collect:

• On our Website.
• In person, including at events hosted by the Company or at events where the Company is in attendance.
• When you donate, whether through our Website, at a special event, over the phone, or by mailing in a check.
• In email, text, and other electronic messages between you and this Website or the Company.

It does not apply to information collected by any third party, including through any application or content that may link to or be accessible from or through the Website. For purposes of this Privacy Notice, personal information means information relating directly or indirectly to an identifiable individual, except as may be set forth in applicable law.

Please read this privacy notice carefully to understand how we handle your personal information. If you do not agree to this Privacy Notice, please do not access the website or otherwise use our services. This Privacy Notice may change from time to time (see Changes To Our Privacy Notice). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Privacy Notice periodically for updates.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or donate through the Website. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at [email protected].

Information We Collect About You and How We Collect It

We may collect several types of information from and about you, including information:

• By which you may be personally identified, such as name, postal address, email address, telephone number, or financial and payment information, including, but not limited to, your credit card or banking information, when you choose to donate through our Website;
• That is about you but individually does not identify you, such as information about your employer in the circumstance that your employer participates in a donation matching program; and/or
• About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies. This information may also be collected by third parties as noted below.

Information You Provide to Us

The information we collect on or through our Website may include:

• Information that you provide by filling in the forms using our Website. This includes information provided at the time of submitting your donation or subscription to our newsletter.
• Records and copies of your correspondence (including email addresses), if you contact us.

We may also collect your information through in person events, such as fundraisers, impact trips, and other events.

Information We Collect Through Automatic Data Collection Technologies 

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

We may associate information we collect automatically with information we collect about you in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to estimate our audience size and usage patterns.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications on the Website, including embedded videos, and emails may be served by third parties, including content and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

• We embed YouTube videos to share our mission with visitors of our Website. We also use Google Analytics to help us track how many people we reach with our Website. You can review the privacy policy for both YouTube and Google here: https://policies.google.com/u/1/privacy.
• We use MailChimp by Intuit to correspond with our donors and members of our email list. You can review their privacy statement here: https://www.intuit.com/privacy/statement/.

We do not control these, or any other, third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Recruiting and Candidate Information

If you choose to volunteer or apply to work with or for Cova Agua through our Website, email or by otherwise contacting us regarding opportunities to become a volunteer, employee, agent, or contractor for us, we may collect the following:

• Identification data, such as your name, date of birth, social security number, and other government identifiers.
• Contact information, such as your first and last name, email and mailing addresses, phone number, emergency contact information, professional title or profession, and company name, if applicable.
• Application information regarding qualifications, skills, employment or education history, or other related information provided voluntarily in response to questions and during any interviews.
• Reference information, such as name and contact details of your references.
• Social media information, such as if you provide us a link to or other access to a social media account, we may collect or access any information you permit to be shared through or from your social media account and other information depending on the social media platform.
• Background check information, subject to applicable law.
• Compensation information, such as financial account information, and any other compensation information that you voluntarily provide, which may depend on your region and applicable laws and regulations.

How We Use Your Information

We do not sell your personal information. We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with information or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations when you donate.
• To notify you about changes to our Website or our services.
• To respond to your requests for information.
• To comply with any procedures, laws, and regulations which apply to us or our processing.
• To establish, exercise, or defend our legal rights.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or that you provide as described in this Privacy Notice:

• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• With partners, such as nonprofit partners pursuant to our agreements with those parties.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Cova Agua’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Cova Agua about our Website users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Cova Agua, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Website may then be inaccessible or not function properly.
• Marketing from the Company. If you do not wish to have your contact information used by the Company to promote our mission, you can opt-out by checking the relevant box located on the donation form or at any other time by sending us an email stating your request to [email protected]. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. Your choice to opt-out does not apply to information provided to the Company through your future donations.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Use of Photos

We may post photos and testimonials of individuals taken during events, impact trips and other engagements to our Website, social media pages, or annual reports. We do not knowingly use such photos for commercial or promotional purposes unless the identifiable individuals in the photos have agreed to such use. You also agree that we may edit or modify the photos for formatting or clarity, provided that such modifications do not materially alter the original content. However, if you would like a photo removed from our Website or a social media post that we control, please send an email with the following detailed information to [email protected]: a link to where the photo is posted, your name, contact information, and the title of the image you wish to have removed.

Accessing and Correcting Your Information

You can review and change your personal information by sending us an email at [email protected] to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Donor Bill of Rights

We work to follow the Donor Bill of Rights developed by the Association of Fundraising Professionals (AFP), Associations for Healthcare Philanthropy (AHP), the Council for Advancement and Support of Education (CASE), and the Giving Institute: Leading Consultants to Non-Profits. To address the concerns and challenges arising from Internet charitable giving, Cova Agua also works to follow the eDonor Bill of Rights, developed by the AFP and intended to complement the Donor Bill of Rights.

• Donor Bill of Rights: https://afpglobal.org/sites/default/files/attachments/2018-10/DonorBillofRights.pdf
• eDonor Bill of Rights: https://afpglobal.org/principles-edonor-bill-rights

Retention of Your Personal Information

We keep your personal information for no longer than needed pursuant to a legitimate business purpose. For example, we may retain contact information after you donate to Cova Agua to maintain our internal financial or transactional records, to communicate with you about our relationship, or to deliver marketing communications to you in accordance with applicable law.

The length of time for which we retain information depends on the purposes for which we collected and used it, requirements of applicable laws, the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the resolution of any pending or threatened disputes, and enforcement of our agreements.

When we no longer require the personal information, we will either delete or deidentify it, or if this is not possible, securely store it in accordance with this Privacy Notice and cease use of the personal information until deletion is possible. If we deidentify your personal information (so that it can no longer be associated with you and thus is no longer considered personal information under relevant laws), we may retain this information for longer periods.

Data Security

We are committed to protecting your personal information. We have implemented measures to safeguard your personal information from accidental loss and unauthorized access, use, alteration, or disclosure. All information provided by you is stored on our secure servers, protected by firewalls. However, please note that no method of transmission over the internet is completely secure and therefore, we cannot guarantee the security of your personal information. Any transmission of personal information is done at your own risk. We are not responsible for any unauthorized circumvention of our privacy settings or security measures on our website.

Changes to Our Privacy Notice

We reserve the right to amend this Privacy Notice at any time to reflect changes in the law, our data collection and use practices, our services, advances in technology, and for other purposes. We will make the revised Privacy Notice accessible through the Website and provide a notice that the Privacy Notice has been updated on the Website home page. Any changes to the Privacy Notice will be effective immediately upon the posting of the revised Privacy Notice. The date the Privacy Notice was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this Privacy Notice to check for any changes. Your continued use of the Website and our services following the notice of such changes indicates that you have read, understood, and agreed to be bound by the latest version of the new Privacy Notice. This policy is not intended to, nor does it, create any contractual or legal right in or on behalf of any party, including you.

Contact Information

To reach us with questions or comments about this Privacy Notice and our privacy practices, please contact us at:

Email

[email protected]

Mailing Address

1430 Concordia Ave
Unit #4638
Saint Paul, MN 55104